Privacy Policy

Introduction

At Loam (Company Registration Number: 553562996), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

  • Name and contact information
  • Payment and billing information
  • Account credentials
  • Communication preferences

Usage Information

We automatically collect information about how you interact with our services, including:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Referral sources

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Personalize your experience
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where applicable
  • Data portability in certain circumstances

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Mobile Applications

This Privacy Policy also applies to our mobile applications, including but not limited to:

  • GazebbOM - Our mobile application available on Google Play Store
  • Any other mobile applications published by Loam or its affiliated developers

When you use our mobile applications, we may collect additional information such as device information, app usage analytics, and mobile-specific identifiers, all in accordance with this Privacy Policy and applicable platform policies.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@loam.com

Address: Loam

Last updated: August 22, 2025